CORE COMPENTENCIES

Project Management, Program Management, Business Analysis, Use Case Development, Global Applications, Operations Management, Requirements Gathering and Documentation, Business Process Re-engineering

SKILLS

Broadcast and Media, Digital Media, Advertising, Marketing, Strategy Development, Identity Management, Portal Implementation, IT Security, Single Sign-On (SSO), Budgeting, LDAP, Workflow Automation, Technical Assessments, Strategic Planning, Quality Assurance, Regression Testing, Load Testing, System Security

TOOLS

Vignette Business Collaboration Server, IBM Websphere Portal, Empirix, Rational Rose, Rational Performance Test, Mercury, Microsoft Project, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Pelagon Spinnaker, DREAM, thePlatform, LightningCast, mRSS, Documentum eRoom, TeamSite

PROFESSIONAL EXPERIENCE

Independent Contractor, Stamford, CT 9/2005 – Present

Technical Project Manager – A&E Television Networks, Epsilon Interactive

Technology Strategy Consultant, North American Operations Manager – Pelagon Software

Security Business Analyst – SBC (AT&T) IT Security-IdM

• Operations Manager

  • Managed client relationship; acting as central contact for all client communications

  • Ensure that client requirements were included in proposed technical solutions

  • Responsible for the setup and maintenance of a highly secure technical infrastructure required regular audit and compliance by the customer

  • Re-Engineered Business Processes to create a smoother workflow

  • Developed operational and delivery organization and project management best practices

• Project Manager

  • Oversaw technology implementation’s that stretched across multiple websites and technologies

  • Scoped and configured product application to client needs

  • Led the successful delivery of a multi-million dollar email marketing integration for a major financial institution's credit card business

  • Demonstrated organization, process standards and project management best practices

  • Developed project plan to coordinate multiple initiatives and tracked open issues pre and post implementation

  • Utilized standardized templates for documentation

  • Created GAP analysis between vendors, solutions and requirements

• Business Analyst

  • Wrote Use Cases for video ingestion and web publishing & digital distribution process

  • Created and reviewed Use Cases to demonstrate Technical and Business Requirements for consumer portal, designed to provide service access for 20 million users

  • Built highly detailed Use Cases to document the data process overview to ensure proper handling

  • Built a data flow diagram to represent the business rules and process

  • Gathered and consolidated video metadata requirements for implementation to thePlatform

  • Documented requirements for mRSS feed and distribution of broadband videos

  • Responsible for gathering business requirements, creation of product user guide and integrations specifications for workflow automation product improvements

  • Wrote Business Requirements documenting security, connectivity and encryption needs of an credit card client in order to manage their email communications channel

  • Built a requirement trace ability matrix to match the business and technical requirements to ensure that all requirements were properly addressed in the solution

  • Utilized Common Criteria EAL 3 to validate that system is secure and compliant

  • Developed the technical requirements documentation which documented the deployment plan for developers and QA for their design and test case creation

  • Tested new product functionality

Euro RSCG Worldwide, New York, NY 9/2001 –8/2005
Director IT Strategy – Global Applications Manager

General Responsibilities:

• Managed, supported, and maintained all enterprise level applications

• Liaison between network agencies and office of the CIO

• Established Project Management Office (PMO) for developing standards, tracking project progress and reporting guidelines

• Participated in the development and execution of the IT Strategic Architecture that provided a 24-month road map for the Global IT organization with IT Security oversight

• Product managed client extranet (collaboration) and enterprise intranet (portal)

• Regression tested all new releases of hardware (HP Blades, Cisco Routers. EMC SAN) and software (IBM WebSphere Portal, VBCS, SQL) to ensure successful implementation and no incremental losses of functionality with each release

• Directed and prioritized the work for 4 software developers, 4 network engineers and 2 information architects

• Worked with marketing to ensure that content and applications were updating properly

• Responsible for a $3.6M IT budget

• Interfaced with finance department to reconcile monthly budgets and expected expenditures

Project Responsibilities:

Project – Portal Intranet
Goal: Migrate existing global intranet to IBM Websphere Portal; develop additional functionality that provides a single location for various corporate applications ensuring appropriate security

• Utilized Sun Access Manager to provide an LDAP based solution that allowed users to access multiple applications from one directory providing enterprise single sign-on (SSO) capabilities

• Documented business requirements pertaining to Identity Management and application security

• Reviewed security procedures and access policies to ensure proper access and rights to various applications accessed through the portal

• Tested and developed metrics to determine portal scalability, utilizing Rational Performance Test

Project – Workflow Automation
Goal: Establish a standard global workflow process and develop a global application that will help reduce G&A costs by 25% by Dec 2007

• Met with Managing Directors of major international advertising agencies to build project consensus and to gain support for project

• Built business case with ROI projections to justify the need for this application

• Defined and established global agency workflow standards

• Reviewed specifications and developed implementation plan for local agencies

• Sold the application to agency CFO’s to raise funds during the budgeting process

Project – Extranet and Client Collaboration
Goal: Build a collaborative workspace where account team and client can share, comment, review and approve assets that are stored in a standardized format utilizing VBCS

• Gathered requirements from Managing Directors, Account Services and Clients to determine business rules and major functionality needs of the applications

• Evaluated vendors technology solutions and built functionality matrix evaluating each solutions against client and user requirements

• Oversaw a vendor proof-of-concept to ensure that software functionality met requirements

• Completed software development life cycle in 6-months by customizing the Vignette Collaboration Business Server and kept project under budget

• Trained clients and account teams to use the application, using different sessions and content for administrators and general users

• Ensured the application security and rights matched the business requirements granting user the correct access rights to the pertinent information

• Developed and executed test plans based on functional requirements documentation

• Utilized Empirix regression testing tool to test validate and verify software releases

Project – Digital Asset Management and Delivery
Goal: Establish an online repository for high-resolution digital assets, which can be accessed by all network agencies, and delivered consistently to vendor or client for review or printing

• Evaluated companies and technologies to determine if they suit the Strategic Architecture

• Gathered requirements to understand the global agency creative needs

• Provided oversight to ensure time and cost guidelines

Euro RSCG 4D, Wilton, CT
Director Technology Operations

• Closed $650,000 worth of business in the second half of 2003

• Ran a $5 million enterprise level migration project spanning 18 months

• Wrote statements of work and reviewed client bound documentation and deliverables

• Led security audit validating email addresses in database

• Implemented an iterative development process for new software projects

• Wrote use cased to test new functionality

• Managed proprietary eCRM software development and implementation process into clients approved standards hosting environment

• Initiated Change Management Process to ensure smoother delivery

• Re-Engineered Business Processes to create a smoother workflow

Safety Director, VP Development and Operations 1/2001 – 9/2001

• Managed two projects to produce a B2B eCommerce Catalog and a Reporting/Tracking Tool for Safety and Health Compliance Market

• Gathered business requirements and wrote functional specifications

iXL, New York, NY 7/1998 – 12/2000

Director of Technology Services, Director of e-Commerce Operations

• P&L responsibility with $28.5 million in revenue and $17 million in COGS

• Grew technology department 875% over a 12 month period, which represented 50% of the organizations billable revenue, while only accounting for 33% of the billable resources

• Formed strategic partnerships with technology vendors

• Established Quality Assurance practice and managed 9 person QA Department

• Implemented and deployed QA best practices while utilizing the Mercury suite of testing tools

• Supervised multi-functional project teams as they went through a risk analysis of potential outcomes based upon client requirements

• Conducted project reviews to ensure communication among creative, technical and strategy team members to ensure projects progressed towards client goals and that milestones were being achieved on time and budget

• Worked with clients to manage deliverables, deadlines and the change management processes

• Developed organizational best practices to streamline the delivery mechanism

Bloomberg, L.P, - Project Manager/Analyst 7/1995 – 7/1998

Paradysz, Matera & Co., Analyst 3/1994 – 6/1995

Herz Water Supply, Owner 5/1991 – 12/1993

ADDITIONAL LEADERSHIP EXPERIENCE

Jewish Family Services, Board Member 7/2003 – 6/2006

JCC –YCG, Co-Chairperson 1/2003- 1/2004

Ithaca College Alumni, Connecticut Chapter President 11/2003- 11/2004

EDUCATION

Binghamton University, MBA Finance & International Business

Ithaca College, B.S. Marketing & Speech Communications